User Creation Process

Below you will find the process for Staff and Student account creations of Knoxville CUSD #202:

Staff User Account Creation

DO

• Board approves the hire of a new employee
• Notifies the Secretary of staff's employment building to create the staff account and provide user info such as :
  • Name
  • Birth Date
  • IEIN (if applicable)
  • Personal Cell Phone Number (for all calls)
  • Home Address
• NOTE: If the staff hired is district level (admins, principals, directors, do staff)
  • District Office notifies IT with this information through a support ticket created through [email protected]

Secretary

• Create a staff user in the staff directory in Alma and choose an email address for them in the format of nelliott (first initial last name). To check to make sure that this email exists, the creator should search for the new email within the To: box of a new email to verify that the user doesn't already exist. Include the following information:
  • Name
  • Birth Date
  • IEIN (if applicable)
  • Personal Cell Phone Number (for all calls)
  • Home Address
• Assign proper permissions and a job title to the staff account

IT

• Create the account on Microstoft's active directory, 5 minutes later the account syncs to Google and is available to login to. 
• Replies to the support ticket with a temporary password

Staff

• Use the new email and the temporary password to login to Google
• Go to https://accounts.bluebullets.org to reset your password
• Clicks the password reset link they were sent
• Type in the password they would like to use twice and submits it
• Log back into the google account with the password they chose
• Email [email protected] to verify they have done all of the steps needed

Student User Account Creation

• A guardian submits a registration for school online
• The secretary of the school that the registration was submitted for gets a notification of the submission
• The secretary reviews the submission and Approves or Denys it
• On approval, Alma generates a student email with the [email protected] format.
  • First Initial + Last Name + Grad Year
• Secretaries and IT are notified of the new student
• IT creates this new student within Active Directory and assigns the proper group such as 1st Grade, 2nd Grade, etc.
• To be continued......